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Quality Assurance and Customer Excellence Manager

Job description

Are you experienced in the insurance industry and passionate about quality and efficiency? Join our client’s dynamic team and unlock great benefits and growth potential!

As a Customer Excellence and Quality Assurance Specialist, you'll play a crucial role in ensuring their operations meet the highest standards of service delivery and efficiency. Your responsibilities will include monitoring performance, implementing quality protocols, collaborating for compliance, identifying improvements, and training staff.

We are seeking someone with proven experience in the insurance sector, along with strong analytical and communication skills.

Ready to take the next step in your career? Apply now! For more information, contact me on johanna.borg@reed.com or 99095822.

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